Pôle emploi - Public administrative establishment
Pôle emploi is a public administrative establishment responsible for employment in France.
The purpose of the application is to provide the most relevant tools to the user in order to complete and acquire the skills necessary for the user's professional project.
An application to find training via an algorithm. The goal is to complete a form related to our professional background.
My role
• Design research
• Journey mapping
• Workshops
• UI/UX design
• Prototypes
• User testing
I was involved in the organization of a collaborative and iterative workshop allowing all the participants to join and engage them in the project:
• Territory Map
• User need
• Map experience
• Empathy Map
Creating a workflow
Creation of a workflow to explain how the different pages and paths worked together and to show the different possible actions on the pages.